Our staff’s commitment to quality
Our staff are the centre of our business. They are our knowledge and our skills. For this essential reason, we depend on all our staff to be able to guarantee the quality of our products and services. Each of us is aware of the image of quality and reliability that we convey.
Each of our departments is a part of the machinery of our company.
Therefore, it is important that we measure the quality of all our processes from sales to accounts and even manufacturing. Our goal is to reach perfection and reduce the possibility for errors. We are constantly evaluating the quality of our departmental procedures. The smallest dysfunction leads to corrective and preventive actions being put in place. Working groups specialising in each of our processes evaluate the risks and put quality procedures in place. These working groups are made up of users, managers and experts.
We have training and development programmes in place at every level of the company. Thanks to these personalised training programs, we are able to track each employee’s progress throughout his or her career in our company in order for him or her to flourish and add to the company’s level of expertise.
We rely on internal and external experts and partners to carry out our staff training and guarantee greater control of our tools.
Our staff is therefore the basis of our quality process. They are in direct contact with our customers and they are the ones who bring the solutions to guarantee the satisfaction of our customers.